Why am I getting this message about subscriptions?

AyaNova has changed to a subscription model for support and updates as of May 2016.

 

Subscription has expired

Your subscription has expired

A up to date resource subscription license is required for eligibility to:

  • receive email support for the latest version of the AyaNova desktop program.
  • update an existing database so can use the latest version of AyaNova desktop program.
  • upgrade an existing database to the latest version of the AyaNova desktop program.

A up to date optional add-on subscription license is required for eligibility to:

  • receive email support for the latest version of that optional add-on.
  • use the latest version of that optional add-on that is compatible with your database.

Can I still access my data?

Yes. Your AyaNova database is still licensed.

Your AyaNova database is still licensed for your scheduleable resources and your optional add-ons, and you can still continue to use as is. But you will not be able to recieve email support nor update with an expired subscription.

What if I want to receive support for the specific product that I no longer have a up-to-date subscription license for?

You will need to purchase a new subscription license at the regular subscription price.

A company is only eligible for renewal subscription licensing pricing if purchased before the subscription expires.

 

Program version requires AyaNova subscription

What if I want to update using the latest version of that specific product that I no longer have a up-to-date subscription license for?

Before updating, purchase a new subscription license at the regular subscription price.

A company is only eligible for renewal subscription licensing pricing if purchased before the subscription expires.

If you forget or don't realize before you install the latest version, no worries, you will just get the message shown and need to either purchase or uninstall. Your database is NOT updated.


Ground Zero Tech-Works Inc., 05 - 3610 Christie Parkway Courtenay, BC V9N 9T6 Canada
Since 1999 AyaNova® is a registered trademark of Ground Zero Tech-Works Inc. in the United States and other countries.
End User License Agreement | Privacy Policy