Customer notification log¶
This form is used to view and troubleshoot Customer notification subscription deliveries.
When an email notification is sent to a Customer it will be logged here.
Authorization Roles required¶
Many roles can select this object on other records where approriate. Editing or viewing this object in detail is only available to Users with the following roles:
Full access
- System operations
Read only access
- Business administration
- Business administration - restricted
- System operations - restricted
How to access Customer notification log¶
The Customer notification log form is accessed in the following ways:
- From the
Server operationsnavigation drawerCustomer notification logitem to open this form
Customer notification log data table¶
The Customer notification log data table is a log of the last 90 days of customer notification email deliveries both failed and successful and access to common data table menu options.
90 days¶
AyaNova automatically deletes Customer notification log entries older than 90 days.
Customer notification log data table columns¶
Customer notify subscription¶
Link to the Customer notification subscription that triggered this delivery.
Processed¶
Date and time that this delivery was processed by AyaNova.
Notification event¶
A description of the particular Customer notification subscription event type triggering this notification.
Customer tags¶
The Customer tags set for the subscription that triggered this delivery.
Failed¶
A true/false value indicating the success of the delivery. Useful to filter this data table by only failed deliveries when troubleshooting.
Errors¶
The errors encountered making this notification delivery. They might be email related or AyaNova system related depending on the issue but in most cases will indicate some kind of problem with the email message being sent to this particular Customer.