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What sections of a service workorder that a user has access to depends on that user's security group Object rights.
First example: Want users of security group to be able to create and edit a service workorder and all its subsections:
Set the following security objects to Read/Write:
Object.WorkorderService
Object.WorkorderItem
Object.WorkorderItemUnit
Object.WorkorderItemScheduledUser
Object.WorkorderItemTasks
Object.WorkorderItemLabor
Object.WorkorderItemParts
Object.WorkorderItemTravel
Object.WorkorderItemOutsideService
Object.WorkorderItemMiscExpenses
Object.WorkorderItemLoan
And the following set to minimum Read Only (not set to Forbidden):
Object.Client
Object.Contract
Object.ContractRate
Object.Unit
Object.UnitModel
Object.Task
Object.TaskGroup
Object.TaskGroupTask
Object.Region
Second example: Want users of security group to be able to only view but not edit the scheduled items in the workorder, edit the status of their Tasks, enter in their labor details and what parts used in service, but not see Outside Service, Loans, Expenses or Travel:
Set the following security objects to Read/Write:
Object.WorkorderService
Object.WorkorderItem
Object.WorkorderItemUnit
Object.WorkorderItemTasks
Object.WorkorderItemLabor
Object.WorkorderItemParts
Set the following security objects to Read Only:
Object.WorkorderItemScheduledUser
Set the following security objects to Forbidden:
Object.WorkorderItemTravel
Object.WorkorderItemOutsideService
Object.WorkorderItemMiscExpenses
Object.WorkorderItemLoan
And the following set to minimum Read Only (not set to Forbidden):
Object.Client
Object.Contract
Object.ContractRate
Object.Unit
Object.UnitModel
Object.Task
Object.TaskGroup
Object.TaskGroupTask
Object.Region
See also:
How do I create a security group