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Work order item priority

The optional work order item priority is a simple flag used to indicate the priority of an individual work order item.

This can be used for any purpose desired or even removed from the form entirely. It is usually used to prioritize work order items when there are several on a single work order and indicate how urgently a particular work order item should be serviced.

Authorization Roles required

Many roles can select this object on other records where approriate. Editing or viewing this object in detail is only available to Users with the following roles:

Full access

  • Accounting
  • Business administration
  • Service manager

Read only access

  • Business administration - restricted
  • Service manager - restricted
  • Service technician
  • Sales
  • Sales - restricted

How to access work order item priorities

  • From the work order menu item Work order item priority list
  • By clicking on the open record icon in any Work order item priority autocomplete list on any other form where Work order item priorities can be selected
  • From any data table column showing a work order item priority such as the Work order item list

How work order item priority works

A work order item priority is an optional simple flag used to indicate the priority of a work order item. A work order item priority is not part of the notification system and does not trigger any automatic opertions in AyaNova; it's for reference purposes only.

Work order item priorities display as a flame icon to distinguish them from a work order item status which displays as a circle icon.


Work order item priorities are selected on individual Work order items by any user with rights to edit the work order item.


When a work order item priority is no longer required it should be set to inactive by un-checking it's Active checkbox so it is not offered for selection on new records but will still display on old records.

Work order item priority data table


The Work order item priority data table lists all the work order item priorities created, provides the '+' link to create a new priority and provides access to common data table menu options.

Work order item priority edit form

edit form

The edit form provides all the standard edit form functionality and the following fields:


This is the name of the Work order item priority as it's displayed in forms and reports. This is also the primary identifier when searching for a priority to select in autocomplete lists. A priority name must be unique from all other work order item priority entered.

This is the only required field on the form. All other fields are optional and can be hidden if not required.


A color can be selected to visually represent the priority so users can see at a glance what priority the work order item has in the work order and in the Work order items data table. This color can also be used in report templates if appropriate.


Work order item priorities that are set to Active can be selected on Work orders. Priorities not set to Active will still show in older records but can not be selected for new records; this is how you retire a Work order item priority from use.


In addition to the common edit form menu options the Work order item priority edit form also has these options:

Work order item priority list

Used to return directly to the Work order item priority data table.